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  • Writer's pictureIsabella Susaan

Facebook Messenger video call not working properly: What to do next?

Facebook is a popular social media platform which has some millions of followers. It has re-defined the description of social media with its exclusive features, performances, and add-up services. Facebook Messenger is a part of Facebook as well as free versions, so the users don’t need to spend money to use it. The application was introduced to provide its users with the best services. It enables the users to go for audio as well as video call for their far and near ones. Like technology –bound devices, Facebook Messenger too get stuck with the problems.


A lot of times, the users have expressed their annoyances and irritation while using it. Facebook Messenger video call not working properly is one of the most commonly discussed problems for which the users look out for the correct steps. The problem might look easy, and you might get into the wrong impression that it will get resolved automatically. But things may turn out to be the worst than the expected.


Are you looking for the proper ways to resolve messenger video call issue? Yes! Then you need to have a quick glance at this blog to get an in-detailed idea about the same.

The possible reason behind Messenger video call not connecting

  • The network connection is poor

  • The messenger isn’t updated properly for some time

  • The device software issue

  • The camera and microphone are in disabled mode

  • The cache and cookies are present in the system

Easy ways to resolve Facebook Messenger video call not working

  • You need to make sure that the device is in the working state.

  • Check whether your device is getting a proper internet connection.

  • You need to allow Facebook Messenger to access the camera.

  • Attempt to turn on the microphone for easy access to messenger’s video calling.

  • Look for the pending updates in Messenger and set it to update.

  • Try to reinstall the messenger in an attempt to fix the issue.


We hope the solutions listed above have helped you entirely in getting rid of the problem. In case you fail to resolve the problem manually, then you need to seek experts’ advice at Facebook Customer Service number.





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